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- 10 Easy Steps to Secure Teleworking
This Juniper whitepaper will help business and IT managers at all levels of central and local government gain a better understanding of some drivers and benefits of teleworking and how simple it is to set up a secure teleworking environment.
industry solutions, technology - 2011 Federal Employee Viewpoint Survey
OPM reports, federal, telework - 2012 Federal Employee Viewpoint Survey
OPM reports, federal, telework - Agency Policies, Procedures, and Contacts
federal, telework, telework policies - Air Force Research Laboratory: Lightweight Portable Security (LPS), Software Protection Initiative Program
Recipient of the 2010 Telework Exchange "Telework Program with Maximum Impact on Government" Tele-Vision Award The Software Protection Initiative offers a free, telework-friendly, portable tool that provides a safer, local environment for connecting to any network or cloud computing application. Lightweight Portable Security (LPS) creates a non-persistent computing environment from a mini-CD. LPS comes in two editions: LPS-Public for general browsing and the more secure LPS-Remote Access customized to access a specific organization's network. The free LPS-Public edition provides a safe, easy way to browse the Internet, access Department of Defense (DoD) Common Access Card (CAC)-enabled Web sites, and connect to remote networks without leaving a trace. To date, the U.S. Air Force has distributed more than 38,000 copies of LPS-Public. The LPS-Remote Access edition provides secure remote desktop access from an exceptionally locked-down operating system (OS) that may only connect to a pre-specified organization's resources. LPS-Remote Access was deemed by the DoD as the easiest and least expensive telework solution for its geographically-dispersed workforce. Deployment entailed burning and distributing free CDs and inexpensive smartcard-readers to users, rather than having to issue and update government laptops or requiring users to install specialized software on their personal computing devices. LPS-Remote Access customization and Tier 2 support is available for all Federal agencies and many of their contractors. More than 30 organizations representing some 30,000 government employees have adopted LPS-Remote Access.
case studies, federal, telework - Air Force Research Laboratory: Lightweight Portable Security (LPS), Software Protection Initiative Program
Recipient of the 2010 Telework Exchange "Telework Program with Maximum Impact on Government" Tele-Vision Award
The Software Protection Initiative offers a free, telework-friendly, portable tool that provides a safer, local environment for connecting to any network or cloud computing application. Lightweight Portable Security (LPS) creates a non-persistent computing environment from a mini-CD. LPS comes in two editions: LPS-Public for general browsing and the more secure LPS-Remote Access customized to access a specific organization's network. The free LPS-Public edition provides a safe, easy way to browse the Internet, access Department of Defense (DoD) Common Access Card (CAC)-enabled Web sites, and connect to remote networks without leaving a trace. To date, the U.S. Air Force has distributed more than 38,000 copies of LPS-Public. The LPS-Remote Access edition provides secure remote desktop access from an exceptionally locked-down operating system (OS) that may only connect to a pre-specified organization's resources.
LPS-Remote Access was deemed by the DoD as the easiest and least expensive telework solution for its geographically-dispersed workforce. Deployment entailed burning and distributing free CDs and inexpensive smartcard-readers to users, rather than having to issue and update government laptops or requiring users to install specialized software on their personal computing devices. LPS-Remote Access customization and Tier 2 support is available for all Federal agencies and many of their contractors. More than 30 organizations representing some 30,000 government employees have adopted LPS-Remote Access.
case studies - American Speech-Language-Hearing Association (ASHA)
ASHA distinguished two types of telework - flexplace and telecommuting. Flexplace is a cooperative arrangement that allows an employee to work on a specific project from home or other work site outside the National Office on an occasional basis. Flexplace is a less formal arrangement than Telecommuting. All staff are eligible to participate, subject to their coach's approval. If you are using Flexplace, ASHA’s expectations are that:
You need to work on a particular project or tasks
You want/need seclusion and may request not to be interrupted. (These requests must be pre-planned and discussed ahead of time with your coach)
Someone should be able to contact you in the event of an urgent/critical need
Flexplace is not to be used in lieu of childcare
Opportunities are granted at the discretion of the coach
Your coach may request that you adjust your plans if issues should arise related to providing adequate coverage in your unit
Coaches should monitor productivity and availability and address issues that do not further the goals of the team
case studies - Arizona Department of Administration: State of Arizona’s Telework Program
Recipient of the 2006 Telework Exchange "Excellence in State Program Leadership" Tele-Vision Award
The State of Arizona has been advancing the telework cause since 1989. Telework was mandated by Executive Order with the goal of having 20 percent of the 21,000 State employees in Maricopa County actively participate. Today, 3,700 employees, or more than 17 percent of the State workforce in Maricopa County, are teleworkers. Current estimates show that State teleworkers drive 4.5 million fewer miles annually, generate 75 fewer tons of air pollution, and endure 155,000 fewer hours of stressful driving time. State agencies are adopting flexible work options to reduce employee stress, turnover, and burnout, while increasing employee morale, productivity, and retention. With an employee replacement cost of $50 million per year, the telework program delivers significant potential savings to Arizona taxpayers, as a meaningful factor in the retention of qualified employees.
case studies - Assistive Technology on the Move
disabled workers, federal, technology - Better Implementation of Controls for Mobile Devices Should Be Encouraged
Millions of Americans currently use mobile devices—e.g., cellphones, smartphones, and tablet computers—on a daily basis to communicate, obtain Internet-based information, and share their own information, photographs, and videos. Given the extent of consumer reliance on mobile interactions, it is increasingly important that these devices be secured from expanding threats to the confidentiality, integrity, and availability of the information they maintain and share. Accordingly, GAO was asked to determine (1) what common security threats and vulnerabilities affect mobile devices, (2) what security features and practices have been identified to mitigate the risks associated with these vulnerabilities, and (3) the extent to which government and private entities have been addressing the security vulnerabilities of mobile devices. To do so, GAO analyzed publically available mobile security reports, surveys related to consumer cybersecurity practices, as well as statutes, regulations, and agency policies; GAO also interviewed representatives from federal agencies and private companies with responsibilities in telecommunications and cybersecurity.
federal, technology, technology policies - Blue Jeans Getting Started Guide
video conference - Blue Jeans Lync Data Sheet
video conference - Blue Jeans Network - Video Conferencing From Anywhere
Blue Jeans Network is a first-of-its-kind video bridging solution - all in the cloud, with no software or hardware to install. And now, you can connect via your browser, too.
industry solutions, technology - Blue Jeans Overview
video conference - Blue Jeans User Guide
video conference - Booz Allen Hamilton
Booz Allen Hamilton has been at the forefront of strategy and technology consulting for more than 90 years. Every day, government agencies, institutions, and infrastructure organizations rely on thefirm’s expertise and objectivity, and on the combined capabilities and dedication of our exceptional people to find solutions and seize opportunities. We combine a consultant’s unique problem-solving orientation with deep technical knowledge and strong execution to help clients achieve success in their most critical missions.
case studies - California Department of Personnel’s Telework Policy
state and local, telework, telework policies - CAP Office Helps Enable Telework for Employees with Disabilities
disabled workers, federal, technology - Centers for Disease Control and Prevention: Telework Improvement Initiative
Recipient of the 2010 Telework Exchange "Best New Telework Initiative" Tele-Vision Award The Centers for Disease Control and Prevention (CDC) recognized a need to create a more telework-friendly operating environment and took steps to support remote workforce options during 2009. The enterprise-wide telework program designated a ranking program manager empowered to develop and implement policies and procedures that encourage telework participation across the organization. The CDC goals for the program parallel the agency mission: focus on delivering timely and accurate critical information to the public, manage and contain costs, and maintain a skilled, satisfied workforce.
Customer surveys indicate service levels were preserved or improved, regardless of where the CDC staff worked during the evaluation period. By making telework a strategic priority for the agency, it demonstrated its commitment to quality of service, while supporting employee work-life balance. Additionally, the agency has also realized tangible cost-savings by maximizing office hoteling, as well as space and equipment sharing models that combined, reduce overall operating budgets. CDC officials credit their success to the involvement of all stakeholders in the planning and implementation of the telework program, which has made this a collaborative, joint success for employees, supervisors, senior leadership, and organized labor groups.
case studies - CIO Council Report on Barriers, Gaps, & Opportunities for Government Use of Mobile Technology
OMB reports, federal, technology - CNN Living
From only hiring teleworkers to providing the option, this article discusses companies that allow employees to work at home
telework employment - CNN Money
Article lists the top companies that allow employees to telecommute or work from home at least 20% of the time
telework employment - Defense Information Systems Agency (DISA), Department of Defense: DISA Telework Program
Recipient of the 2009 Telework Exchange "Telework Program with Maximum Impact on Government" Tele-Vision Award
The Defense Information Systems Agency’s (DISA) Telework Program was developed in 2001. Initially, the program authorized telework one day during every two week time period. As of January 2008, the policy allows employees to telework a maximum of three days per week with supervisor approval. The expanded telework program has became one of the key elements in DISA’s recruitment and retention plan following the Department of Defense base realignment plan that moved DISA Headquarters from Arlington, VA to Fort Meade, MD.
Under the new policy, DISA furnishes the equipment for teleworking, consisting of laptops and docking stations. The policy requires ongoing employee and supervisor training, and uses an innovative Web-based application to support the telework program in six DISA telework centers nationwide. Additionally, it provides templates for work plans to help managers and employees plan teleworking sessions and measure productivity. Approximately 45 percent of the agency’s workforce teleworks to some extent and DISA continues to look for ways to make improvements to its Telework Program.
case studies - Defense Information Systems Agency (DISA), Department of Defense: DISA Telework SWAT Team
Recipient of the 2007 Telework Exchange "Best New Telework Initiative" Tele-Vision Award
DISA leadership recognized early on that the successful implementation of an expanded telework program would require extensive cultural change across all levels of management and the senior leadership. To meet these challenges, DISA chartered a telework "SWAT" team - led by a senior human resources manager and senior IT manager - to provide critical guidance and expertise to ensure the program was up and running within 90 days. In addition to making recommendations on the standard equipment for teleworkers and network security practices, the SWAT team developed and provided training to DISA employees and management. DISA also implemented a new policy for determining employee telework eligibility, resulting in more than 2,000 more eligible employees. Since this policy change, the number of participants teleworking on a regular and recurring basis increased eight-fold and continues to increase towards agency goals.
case studies
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