Mobile Work Exchange

From Planning to Preparedness:  Build Your Telework Strategy

Event Details

Jan 19, 2012
1:00 pm - 2:00 pm ET


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From Planning to Preparedness: Build Your Telework Strategy

The "From Planning to Preparedness:  Build Your Telework Strategy" complimentary webcast focused on planning for Telework Week (March 5-9, 2012), and how to prepare for business continuity exercises this winter. Federal, state, and industry representatives discussed management considerations and technology requirements to address when preparing for business continuity exercises, including Telework Week 2012. 

Attendees learned:

  • How agencies leveraged past Telework Week initiatives and plans on leveraging Telework Week 2012
  • How to use Telework Week as a pilot for your telework program or to test your business continuity plan
  • How to gain support from key stakeholders, including management
  • Telework recommendations for first-time teleworkers and managers
  • Technology considerations for deploying a remote workforce in a business continuity situation, such as Telework Week

Interested in CPE Credits? "From Planning to Preparedness:  Build Your Telework Strategy" attendees are eligible to receive continuing professional education (CPE) credits. Click Here for more details.

Attendees of the “From Planning to Preparedness:  Build Your Telework Strategy” complimentary webcast are eligible to receive continuing professional education (CPE) credits. Attendees can earn a maximum of one CPE credit in the following categories: Computer Science and Personnel/HR. Additional details:

  • Delivery Method:  Group-Internet Based
  • Program Level:  Intermediate
  • Prerequisites:  Recommend previous experience in telework management and/or technology
  • Advance Preparation:  No advance preparation necessary

If you are interested in receiving CPE credits for this program, please contact Whitney Hewson at

This event is a complimentary event.  As such, refunds do not apply.  For more information regarding our program cancellation policy or complaint resolution policy, contact Whitney Hewson at


CPE Registry
Telework Exchange is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its Web site:
  • Monica Babine [Moderator]

    Monica Babine

    Monica Babine is a Senior Associate at Washington State University Extension (WSUE) where she leads the Program for Digital Initiatives which focuses on telework and other digital technology applications and projects. Her program received the 2011 Telework Exchange Tele-Vision Award for Telework Leadership in Higher Learning. Monica has been at the forefront of the telework movement in the United States dating back to 1990 when she had her first opportunity to be a teleworker, supervise teleworkers and manage a telework program. She also works with business, government, economic and community development organizations on promotion, research and technical assistance supporting broadband awareness, access and adoption. She is leading WSUE involvement in Stronger Economies Together (SET), a new US Department of Agriculture Rural Development regional economic development initiative.

    Prior to joining WSU Monica led a consulting firm that provided presentations, consultation and training on telework, compressed workweeks, flextime as well as community and economic development for public, private and non-profit organizations. She was at QWEST for fourteen years working in operations, customer service and public affairs.

    Monica is on the Advisory Board for the Telework Coalition and regularly participates in the Telework Exchange Visionary Committee. She is an active member of the Association for Commuter Transportation (ACT) Telework/Alternative Work Schedule Council as well as ACT’s Public Policy Council. Monica is the Vice Chair of the Inland Northwest Partners and on the Advisory Board for the National e-Commerce Extension Initiative. She was an advisor to the Puget Sound Regional Council Vision 2040 award winning Kitsap Telework Pilot Project. Currently Monica provides telework and flexible schedule expertise on the Thurston Regional Planning Council’s Changing the Way we Travel project and serves as the telework expert on of the Washington State Interagency Commute Trip Reduction Board.

    With over 30 years of experience in telecommunications-related initiatives and her passion for the role digital technologies can play in improving lives, business and communities, Monica is often asked to speak at local, regional and national conferences.

    Senior Associate, The Program for Digital Initiatives
    Washington State University - Extension
  • Jerry Applegate

    Jerry Applegate

    Jerry Applegate is the IT Service Manager for Cisco's internal Cisco Virtual Office (CVO) implementation. His responsibilities have included managing the rollout of CVO to over 24k clients in 80 countries around the globe. During his 11 years at Cisco, Jerry has lead several global infrastructure programs ranging from Cisco's email and scheduling implementation, integration of TelePresence with calendaring and large scale PC/OS and desktop application migrations. Prior to joining Cisco Jerry has played in various IT roles ranging from computer operator to IT director.  Jerry holds a Bachelors in Management from Kennesaw University and a degree in Computer Technology from the Indiana/Purdue campus in Indianapolis (IUPUI).

    IT Service Manager
  • Brooke Hamilton

    Brooke Hamilton

    Brooke Hamilton works in the Public Transportation Division of the Washington State Department of Transportation (WSDOT) in Olympia, Washington. As the Sustainable Transportation Lead, Brooke leads the implementation of the department's Sustainable Transportation efforts, which includes an annual greenhouse gas emissions inventory; climate change adaptation; and a greenhouse gas emissions reduction strategy.  She coordinates and communicates with department experts and works closely with executive leadership involved in sustainability efforts. Brooke leads an informal telework committee with representation from Human Resources, Information Technology, and Facilities Divisions within the department. Engagement of these members, learning from others in WA and other states, and recruitment of Director level support, helped Brooke take an idea of a telework pilot to leading and implementing a two phase pilot approach targeting over 300 employees. She plans to be leading a third phase - department wide rollout - by the end of the year.

    Prior to this position, she worked in the Environmental Services Division at WSDOT as a Fish and Wildlife Biologist Liaison at the U.S. Fish and Wildlife Service and a Wetland Biologist in the Advance Mitigation Program. Before she joined the Environmental Services Division, Brooke contributed to the development of WSDOT's renowned quarterly performance report (the Gray Notebook) and benchmarks for the state transportation system. Brooke has her Bachelors in Science with an emphasis in marine biology. She is a mother of two, enjoys reading, gardening, and soaking up sunshine whenever she can (to make up for all the rain in WA).

    Sustainable Transportation Lead
    Washington State Department of Transportation
  • Sharon Wall

    Sharon Wall

    Sharon Wall was appointed Regional Commissioner for Federal Acquisition Service New England in December of 2009. Prior to this appointment Wall served as the Assistant Regional Administrator for FAS from 2004 through 2009. She was responsible for the transformation of Region 1 FAS to a high performing results oriented organization. Most recently, the New England Region was rated number one in customer satisfaction across all elements of a nationally conducted survey for Assisted Acquisition Service. Wall was recognized at the Region’s Administrators Awards Ceremony for outstanding leadership of FAS.

    From 2002 to 2004, Wall was the Chief Technology Officer for Long Term Care Partners, (LTCP) LLC, a joint partnership between John Hancock Financial Services, Inc. and Metropolitan Life Insurance Company. She was responsible for the overall strategic technology direction for LTCP where she managed a team of IT professionals and contractors in the operational support of applications, systems, network and infrastructure required to fulfill the mission of the Federal Long Term Care Insurance Program managed by the Office of Personnel Management on behalf of both the civilian agencies and the Department of Defense. The program has more than 20 million eligible members. 

    Wall is a graduate of Northeastern University and attended Duke University’s Fuqua School of Business, Executive program.

    Wall is the recipient of the StrategIT Award for Excellence in Leadership and Technological Achievement, John Hancock’s Corporate Award, Social Security’s Outstanding Public Service Award and the GSA Meritorious Service Award. 

    In December 2010, GSA Administrator Martha Johnson appointed Wall as the agency's Senior Telework Accountability Official. Wall will lead GSA's effort to meet new goals outlined in the Telework Enhancement Act of 2010.

    Regional Commissioner
    Federal Acquisition Service, U.S. General Services Administration

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