Mobile Work Exchange

Ramp Up Your Savings: Measuring the Telework Returns

Event Details

May 17, 2012
1:00 pm - 2:00 pm ET


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Ramp Up Your Savings: Measuring the Telework Returns

The "Ramp Up Your Savings: Measuring the Telework Returns" complimentary webcast focused on how to identify key factors that contribute to telework return on investment and how to develop effective measurement methods. Agency representatives discussed measurement techniques as well as management and technology considerations to address when determining telework effectiveness. Panelists also shared best practices in how to leverage cost savings and avoidance to build the business case for telework – highlighting results through real estate, utility, and commuter savings in addition to reduced recruitment and retention costs.

Attendees learned:

  • Key value and cost considerations for telework programs
  • Technology tools/solutions that empower productivity and enable cost savings
  • Tracking and reporting techniques that measure work output efficiency and contribute to building a telework business case

Interested in CPE Credits? "Ramp Up Your Savings: Measuring the Telework Returns" webcast attendees are eligible to receive continuing professional education (CPE) credits. Click Here for more details.


Attendees of the “Ramp Up Your Savings: Measuring the Telework Returns” complimentary webcast are eligible to receive continuing professional education (CPE) credits. Attendees can earn a maximum of one CPE credit in the following categories: Computer Science and Personnel/HR. Additional details:

  • Delivery Method:  Group-Internet Based
  • Program Level:  Intermediate
  • Prerequisites:  Recommend previous experience in telework management and/or technology
  • Advance Preparation:  No advance preparation necessary

If you are interested in receiving CPE credits for this program, please contact Whitney Hewson at

This event is a complimentary event.  As such, refunds do not apply.  For more information regarding our program cancellation policy or complaint resolution policy, contact Whitney Hewson at


CPE Registry
Telework Exchange is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its Web site:


  • Cindy Auten [Moderator]

    Cindy Auten

    Cindy Auten serves as general manager for Telework Exchange, an online community and public-private partnership focused on promoting telework in the government. The organization provides a forum for government employees interested in telework, those who currently telework, assigned coordinators, government managers, information technology professionals, and telework proponents to dialogue on the subject matter.

    Since the company’s inception in April 2005, Auten has managed the overall operations of Telework Exchange, including the development of The Teleworker – an online and print newsletter focused on telework. In addition, Auten successfully manages the bi-annual Telework Exchange Town Hall Meetings, various online training Webinars, the annual Tele-Vision Awards programs, as well as serves as the author of numerous telework-related research studies.

    As an example of event successes, the bi-annual Town Hall Meetings bring together a diverse set of stakeholders, including legislators, government agency telework proponents and managers, industry supporters, and affiliated organizations – all working to achieve demonstrable progress in this area. As evidence of the growing interest in this topic, more than 500 professionals attended the Fall 2009 Telework Exchange Town Hall Meeting. In addition to in-person events, Auten managed approximately five Webinars in 2009, with an average of 200 participants per session.

    Auten is a frequent speaker and subject matter expert on telework. She recently spoke at the Southeastern Association of Tax Administrators Conference, The Association for Federal Information Resources Management (AFFIRM) luncheon, the Department of Homeland Security Telework Forum, and various Telework Exchange events.  Auten is also featured discussing telework in The Washington Post and on Federal News Radio, WTOP, and NBC4 News as well as a number of other broadcast, IT, and government media outlets.  Discussion topics include the status of telework, best practices and lessons learned, telework eligibility, managing a remote workforce, a review of Capitol Hill initiatives, and available telework resources for organizations, interested teleworkers, and current teleworkers.

    General Manager
    Telework Exchange
  • Dan Kent

    Dan Kent

    Daniel Kent is the Director of Solutions & Chief Technology Officer for Cisco Systems’ Federal Organization. In this role, he is responsible for delivering new products and solutions to the Federal market. Working with our partners, this group delivers technologies and solutions around cloud computing, smart buildings, cybersecurity and collaboration to Cisco’s customers. Prior to this role, he served five years as the Director of Systems Engineering for Cisco Federal. In that role, he lead a team of engineers supporting the Dept. of Defense, Civilian Agencies, and the Intelligence Community which focused on the design and deployment of integrated, enterprise communication platforms and network solutions. Kent’s primary role is to support Federal customers by matching their mission and agency needs with scalable, secure IT solutions. He is also responsible for ensuring government unique requirements are understood and met within Cisco product lines. He brings the market leading experience and technology strategies of Cisco Systems’ to the technology requirements of the Federal customers. 

    Kent has worked in the communications field of the Federal market for more than 20 years. This allows him to utilize his experience to share best business practices for the Federal marketplace. Kent’s prior positions include ten years at Nortel Networks as the Director of Federal Engineering and as a senior consulting engineer for Network Solutions, Inc., where he supported several government agencies. In these roles, Kent participated in the complete life cycle of communications systems. He is very knowledgeable on various Federal Certification requirements including JITC, TIC, FISMA, FIPS and Common Criteria while having a proven track record ensuring Commercial products meet these requirements.

    Kent is a graduate of the University of Maine where he received a Bachelor’s Degree and holds a Master’s Degree from John Hopkins University.

    Director of Solutions and Federal Chief Technology Officer
  • Shirley LaBella
    Telework Coordinator
    National Institutes of Health, U.S. Department of Health and Human Services

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