The "One Year Later: Status of Federal Telework" complimentary webcast highlighted the one-year anniversary of Public Law 111-292, The Telework Enhancement Act of 2010, and focused on best practices in telework management and technology. Panelists discussed strategies taken to ensure compliance with Public Law 111-292, next steps in telework program development, and the technology requirements of the law.
Cindy Auten serves as general manager for Telework Exchange, an online community and public-private partnership focused on promoting telework in the government. The organization provides a forum for government employees interested in telework, those who currently telework, assigned coordinators, government managers, information technology professionals, and telework proponents to dialogue on the subject matter.
Since the company’s inception in April 2005, Auten has managed the overall operations of Telework Exchange, including the development of The Teleworker – an online and print newsletter focused on telework. In addition, Auten successfully manages the bi-annual Telework Exchange Town Hall Meetings, various online training Webinars, the annual Tele-Vision Awards programs, as well as serves as the author of numerous telework-related research studies.
As an example of event successes, the bi-annual Town Hall Meetings bring together a diverse set of stakeholders, including legislators, government agency telework proponents and managers, industry supporters, and affiliated organizations – all working to achieve demonstrable progress in this area. As evidence of the growing interest in this topic, more than 500 professionals attended the Fall 2009 Telework Exchange Town Hall Meeting. In addition to in-person events, Auten managed approximately five Webinars in 2009, with an average of 200 participants per session.
Auten is a frequent speaker and subject matter expert on telework. She recently spoke at the Southeastern Association of Tax Administrators Conference, The Association for Federal Information Resources Management (AFFIRM) luncheon, the Department of Homeland Security Telework Forum, and various Telework Exchange events. Auten is also featured discussing telework in The Washington Post and on Federal News Radio, WTOP, and NBC4 News as well as a number of other broadcast, IT, and government media outlets. Discussion topics include the status of telework, best practices and lessons learned, telework eligibility, managing a remote workforce, a review of Capitol Hill initiatives, and available telework resources for organizations, interested teleworkers, and current teleworkers.
George Jakabcin is the Chief Information Officer for the Treasury Inspector General for Tax Administration (TIGTA), a $152 million (862 staff) Independent Audit/Law Enforcement Treasury Bureau. In fiscal year 2010, TIGTA identified monetary benefits totaling more than $11 billion in IRS operations and procedures. TIGTA is routinely recognized as a best place to work, ranking 18th out of 224 agencies in the Partnership for Public Service’s Best Places to Work in the Government 2010 publication. Jakabcin is an accomplished executive with more than 35 years of experience in information technology, information systems security, telecommunications and systems integration. He has a proven track record of successfully leading people, driving and managing change and managing significant programs.
Prior to joining TIGTA, Jakabcin served as the Assistant Deputy Associate CIO (ADA CIO) – Systems Integration (SI) for the IRS. As ADA CIO - SI Jakabcin was a key leader in organizational development/change management efforts to deliver integrated project support across all engineering and architecture disciplines. The scope of his responsibilities included systems, infrastructure and security engineering, enterprise architecture management, data architecture/data management, integration and performance testing, portal operations and modernization and core infrastructure projects. He ensured the effective integration of IT systems engineering and aligned business needs with technical solutions while considering emerging technologies.
Jakabcin joined the IRS in 2002. As Director, Modernization Security he ensured that the modernized security capabilities adequately safeguard taxpayer and other sensitive data. He established the Security Engineering function within IRS and was responsible for providing executive leadership in the design, development and delivery of a comprehensive Service-wide IT Modernization and System Security program. His team led implementation of numerous technological innovations that garnered awards from the highest levels of the IRS. Prior to joining the IRS, Jakabcin held leadership positions with Lockheed Martin, GTE/Contel, Satellite Information Service Corporation, Informatics, Lexis/ Nexis, and Ace-Federal Reporters, Inc.
He was the initial Chair of the Industry Advisory Council for the Information Assurance Shared Interest Group (SIG) and led the development of the information assurance approach to security management. While at IRS and now at TIGTA, he serves as a government representative on the Cybersecurity SIG Government Advisory Panel.
Jakabcin holds a Bachelor’s degree from LaSalle College (now LaSalle University) and an MBA from Lehigh University. He is a Certified Information Systems Security Professional (CISSP) and also holds the System Security Engineering – Capability Maturity Model Appraiser (SSE-CMM Appraiser) certification.
Jakabcin is an enthusiastic music, movie, and sports fan and he is a competitive tennis player.
Jay Morwick is a business operations manager within Cisco’s Six Sigma Center of Excellence, focusing on driving process improvement across the company. He is a fulltime teleworker and enjoys writing and speaking about teleworking, leading in the virtual workplace, and business process improvement. Morwick has co-authored the book Making Telework Work: Leading People and Leveraging Technology for High-impact Results (Nicholas Brealey Publishing, 2009), a guide for managers and leaders on creating a case for telework and managing teleworkers. Additionally, he co-authored Gridiron Leadership (Praeger, 2009), and was contributing author to Six Sigma and Software Quality Improvement (McGraw-Hill, 2010). He has published in journals, magazines, and websites such as Quality Progress, Review of Business, Business Journal, Strategic HR Review, American Business Review, iSixSigma Magazine, and isixsigma.com.
Morwick is a graduate of the United States Military Academy at West Point and former Army officer. He earned a Masters of Business Administration from Regis University, Denver, Colorado. Morkwick has managed teams and organizations for large and small companies while working in a variety of positions from operations to quality to Human Resources in both traditional and virtual environments.
Morwick has a severe phobia of office cubicles and works from his home office near Orlando, Florida. He balances working from home with spending time with his wife, Christa, children, Ainslee and Maston, and his two canine office assistants.
David Smith brings more than 12 years of engineering and management experience to Citrix. Smith has worked with government customers to implement Citrix application delivery solutions in support of their continuity of operations, information security, green IT, and telework initiatives. He is a regular speaker at industry events and is a spokesperson around technology initiatives such as Data Center and Desktop Virtualization, Network Optimization, Disaster Recovery, Telework, Cloud Computing, Thin Client, and IT Consolidation. Prior to Citrix, Smith worked in the NASA Software Assurance Technology Center leading efforts to improve the security and reliability of applications developed for NASA programs.
Smith has a Bachelors of Science in Computer Science from Loyola University in Maryland and is currently pursuing his MBA.
Walter E. Washington Convention Center, Washington, D.C.